Please note that lightweight accounts are no longer created automatically for people leaving CERN.
If you need an alternative authentication method, e.g. to access your tax certificates, please link an external account from the new CERN Users Portal, using the "Linked Accounts" tab.

The password change pages have been moved to the new CERN Users Portal.

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Forgot your password?

If you have a CERN account:

If you have registered an external email address, you can try the self-service password reset procedure.
Otherwise, please contact the Service Desk at Service.Desk@cern.ch in order to reset your password.

If you have an External account:

Please use the form available here to reset your password: External Account Password Reset

Created: 2/18/2025
Last reviewed: 11/4/2022
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