Please note that lightweight accounts are no longer created automatically for people leaving CERN.
If you need an alternative authentication method, e.g. to access your tax certificates, please link an external account from the new CERN Users Portal, using the "Linked Accounts" tab.

The password change pages have been moved to the new CERN Users Portal.

Mail and Mailbox defaults

  • Primary account with mailbox (default for staff)
    • CERN mailbox, can be deleted (external address defined)
    • CERN address
    • Can add aliases @cern.ch
  • Primary account without mailbox (default for non-staff)
    • No CERN mailbox, can be created (external address removed)
    • External address
    • Can add aliases @cern.ch
  • Secondary account
    • No mailbox
    • CERN addresses <secondary-login>@cern.ch and <secondary-login>@mail.cern.ch
    • Mail routed to primary account
  • Service account
    • CERN mailbox
    • Mail addresses <service-login>@cern.ch and <service-login>@mail.cern.ch
    • Can add aliases @cern.ch
    • Configured by default to forward to primary account

Created: 2/18/2025
Last reviewed: 11/4/2022
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